Terms of Service

Dallas Limo Rental Services provides transportation information and helps customers request quotes and arrange reservations. This website includes a LimoHive booking tool. The transportation provider identified for your reservation fulfills the trip under the applicable booking agreement. Review who is arranging the booking, who will operate the vehicle and which conditions apply before paying. Third-party booking and payment services may have their own terms.

A quote request or inquiry is not a confirmed reservation. Availability and pricing depend on the requested date, vehicle and itinerary. Complete the acceptance and payment steps specified in your quote, and obtain written confirmation of the reservation. Provide accurate contact details, passenger count, pickup and drop-off locations, stops and travel times. Tell reservations about any changes promptly.

Vehicle photographs and descriptions show examples unless an exact vehicle is expressly confirmed in writing. Confirm the assigned vehicle or category, permitted passenger capacity, luggage space and requested amenities before booking. The passenger count must stay within the vehicle’s permitted capacity. Requests for a particular model, color, feature or special service are subject to the provider’s written confirmation.

The written quote should identify the rental period, total price, deposit and balance due dates. Ask whether taxes, service fees, gratuity, parking, tolls, waiting and overtime are included or charged separately. Minimum hours, payment methods and any additional charges follow the disclosed booking conditions. Use the designated payment process and keep your receipt. Do not send full card details through a general inquiry.

Cancellation, rescheduling, no-show and refund conditions are those stated in your written booking agreement, subject to applicable law. Ask for these conditions before paying a deposit. Send requests through the contact method specified in your confirmation and keep a written record. Changes to the date, route, hours or vehicle may affect availability and price. A requested change must be confirmed by the responsible booking team or provider.

Confirm the exact meeting point, pickup time, planned stops and return time. For airport trips, include the flight details and ask about flight monitoring, waiting allowances and terminal pickup instructions. Extra stops, waiting or an extended rental period may create additional charges under the booking agreement. Discuss changes with the provider before extending service. Traffic, weather and venue access can affect travel time, so allow a practical margin for time-sensitive events.

Passengers must follow the driver’s safety instructions, use provided restraints as required and comply with applicable laws and provider rules. Confirm policies on smoking, alcohol, food, decorations and any age restrictions before the trip. Threatening behavior, unlawful activity or unsafe conduct may lead to refusal or termination of service under the provider’s conditions. Any cleaning or damage charges must be handled according to the booking agreement and applicable law.

Tell reservations about accessibility needs, mobility equipment, child seating, luggage or other requirements when requesting a quote. Confirm the practical suitability of the offered vehicle and any required equipment with the provider before booking. Share only the information needed to arrange the requested accommodation or service. A special request is confirmed only when the responsible provider accepts it.

If a provider reports a breakdown, cancellation, significant delay or vehicle change, contact the responsible booking team or provider promptly. Ask what alternatives, rescheduling or refund options apply under your agreement. Any proposed replacement or material change should be explained and confirmed. The booking conditions and applicable law govern available remedies; this page does not establish a universal cancellation fee or refund amount.

Use the website and booking tools for lawful inquiries and legitimate reservations. Do not submit misleading information, interfere with the tools, attempt unauthorized access or misuse another person’s contact or payment details. Website prices, vehicle examples and general descriptions can change. Rely on the current written quote and confirmation for the specific services included in your reservation.

Our Privacy Policy explains information submitted through this website and the use of embedded booking services. Review the privacy and terms information provided by any third-party platform or transportation provider you use. Nothing on this page is intended to limit rights or remedies that cannot be limited under applicable law. Updates to these website terms will be posted here; keep the booking terms supplied for your own reservation.

Contact Dallas Limo Rental Services at (214) 612-6153 or through our contact page. The address published on this website is 1717 N Akard St #2520, Dallas, Texas 75201. Include your booking reference, trip date and a clear description of the question. For a trip in progress, use the provider or dispatch contact in your confirmation. Keep communications, confirmations and receipts so the relevant team can review the issue.